50 Boulevard Victor Hugo, 06000 Nice - France | Tel : +33 4 93 16 41 00

FAQ

Frequently asked questions

You will find some answers there, and of course you can always send us an email at info@splendid-nice.com for further questions

Where is the hotel?

In Nice city center, 400 meters from the beaches, boutiques, in an elegant and safe area: see the map on the '"access" page

What boutiques and restaurants are around the hotel?

Restaurants: many of them within walking distance; our concierge will be happy to assist you

Shops: there is a convenience store 200 meters from the hotel

Boutiques and shopping: the Nice Etoile Shopping Mall is 400 meters away, luxury boutiques are 500 meters away, the Galeries Lafayette are 600 meters away

How to book?

The best conditions are on our website, or by mail, or telephone with us: you will have more choices for bedding and style of rooms

If you compare prices on third party websites, be sure you take into account cancellation conditions, deposits and additional costs : added value tax, credit card charges, etc.

Presidential suites, family and handicapped rooms are only bookable directly with the hotel

We can only guarantee a specific room when booked directly.

Check in / Check out

Check in is 15hrs; if you arrive earlier, we shall of course keep your luggage free of charge and , and, pending availabilities, allocate you a room earlier; direct bookings have a priority for early check in.

Check out is at noon; late check out might available pending availabilities: check with reception the day prior to your departure; nominal fees will apply.

Reception is open 24/24; for safety, front door is closed during the night, but there is a bell to alert the receptionist.

How can I pay?

We do not accept personal checks, but you can settle by credit cards (American Express, Visa, Master Card, JCB, Union Pay, etc) or cash.

Wifi ?

Wifi is free in the whole hotel including in the fitness and bar.

Parking - garage

Underground garage is available; rate is 24 euros per day per car, it is advisable to book it by sending an email to info@splendid-nice.com.

Entrance is 1,90 meter high

Fully electric cars are free of charge, and there are charging stations including Tesla's

Pets

We welcome small pets with a nominal fee of 10 euros per day; please let us know when making your reservation.

Balcony or terrace

Deluxe rooms and presidential suites all have a balcony or terrace

Family rooms do not have a balcony; some harmony rooms have a balcony , they are allocated in priority to direct bookings.

Breakfasts

Full hot buffet breakfasts are served on the 8th floor; continental breakfast in room is also available.

What's going on when I am there?

You can check our "events" page our Facebook https://www.facebook.com/SplendidNice/ page, or check https://www.mylittleadventure.com/best-things/nice.

and of course our concierge shall be happy to help you.

Exchange and valuables

Reception can exchange most currencies; billing and payments are in Euros
Cash, jewels and valuables must be deposited in the safe of your room

Mini bar

A mini bar is available in your room, you will find 4 complimentary non alcoholic drinks upon arrival.

Accessible rooms

We have 5 rooms suitable for physically handicapped clients, they can only be booked directly with us; access to the lobby is through the spa entrance, lifts open at 90 cm ; the pool and jacuzzi are not accessible.

Outside guests

We welcome outside guests in the spa and the bar; the panoramic pool and the jacuzzi are exclusively for hotel guests.

Beaches

There are 2 types of beaches in Nice: the "public" ones which are free but have no equipment, and the "private" ones which provide mattress, umbrellas, etc which are paying; our guests have a discount at the "Le Sporting" beach located 400 meters from the hotel and we also have a spa package.

Children and babies

Children up till 18 years old do not pay the city tax
Full hot buffet breakfast is free for children less than 12 years accompanied by an adult.

Deluxe and harmony rooms have a maximum capacity of 2 adults or 1 adult and one child, and an additional baby cot.

Family rooms and suites can accommodate up to 4 adults, and an additional baby cot.

Baby cots are free (up to 23 months)

Allergies

Gluten free breads are available for breakfasts.

We have synthetic pillows and some rooms have a parquet rather than a carpet.
Please let us know of any allergies when booking.

Boarding pass

Our concierge shall be happy to print it for you: send it by email to concierge@splendid-nice.com, advising your room number and you can pick them up at the desk.

Rental cars

Major rental companies are available at the Nice Airport, and close to the hotel.

How to come / go to the airport

All details are on the "access" page.

we can arrange for transfers, for arrival transfers we need to know the arrival time and flight number.

Panoramic pool and jacuzzi

Located on the 8th floor of the hotel, free of charge for hotel guests; guests not staying in the hotel do not have access to pool and jacuzzi.
The Jacuzzi is not recommended for pregnant women, and for guests suffering from a heart condition
They are not supervised, and are closed when the bar closes
The pool is 1,90 meter deep at its highest point, and 2,20 meters at the lowest point